This guy was just plain unlucky. Always count on the inflexible and inane bureaucracy to arrange for you to fall through the cracks: all because the anglioplasty op wasn't performed in an operating theatre!
In big organizations is where you find people do not use their common sense. If you work there for too long you even lose it forever and become no good for anywhere else.
Definitely SGH, CPF and AIA, all large organization can surprise themselves if they do something about their self defeating culture. Add the town councils too. Seven of them want to raise their S&C charges. They have pricing power especially when the next election is so far away.
Why I blogged this? To be careful and thorough especially with hospital matters.
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