Two days ago a major segment of the Circle Line broke down. This evening there was no train service during rush hour between Bishan and Marina Bay Station.
Our MRT system has become a laughing stock. At this rate every commuter would wonder if it can reliably take us anyway without incident.
Commuters must be so frustrated to break a train window to let in air.
Most aggravating there is little transparency or accountability. The system is not going to improve for a long time to come!
Where is the CEO? Where is the leadership?
Update: The next day afternoon, SMRT CEO offers her apology
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