I accidentally discovered I could start a chat session with them. A few days earlier I had called them. That was a useless session, the problem not solved.
As I write this I am waiting for their reply to come on chat. Put me on and after 15 mins, still no response.
I have evidence in the transcript on the left.
eBay sucks. Glad I am not an investor in their stock. They are going down. Amazon can take over.
Update: Problem solved. Jessy stopped being incommunicado after an hour. Gave me some nonsensical suggestions and finally suggested that I checked my mailing address, which is correct of course. However an idea occurred to me as I pore through my account. There was another unused shipping address from long ago. It had never caused any problems but I decided to delete it. A hunch I had from my time as a software engineer long ago. True enough, it worked.
eBay owed me one here. I told Jessy how to solve this problem if other members approach them with a similar "cannot make payment" issue.
No comments:
Post a Comment