Thursday, December 15, 2011

SMRT: 3 days, two major breakdowns

Two days ago a major segment of the Circle Line broke down. This evening there was no train service during rush hour between Bishan and Marina Bay Station.

Our MRT system has become a laughing stock. At this rate every commuter would wonder if it can reliably take us anyway without incident.

Commuters must be so frustrated to break a train window to let in air.

Most aggravating there is little transparency or accountability. The system is not going to improve for a long time to come!

Where is the CEO? Where is the leadership?

Update: The next day afternoon, SMRT CEO offers her apology

No comments:

Post a Comment