The performance of my Note 4 degraded after I upgraded to Lollipop from KitKat. A few times it had died on me and I had to remove the battery to bring it back to life. Three days ago I decided enough was enough. I backed up the system using KIES paying special attention to Whatsapp. Then I reset the phone to factory condition and build it up all over again. A time consuming process. Indeed the phone has become like the PC. Can be full of trouble when it doesn't work well.
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