Tuesday, September 6, 2011
Monterey Bay Aquarium: Less than encouraging start
I emailed them last night and seeing that they have not responded, I called them. It was a reminder that every organization in America put you on a machine first and you have to patiently wait for the options. None of the options gave me what I needed. Fortunately I found another line to call and spoke to the girl taking ticket bookings (you must always call the money making line!)
She told me they will be open. That's good. I told her please fixed the error on their webpage.
I am getting the feeling that when we get to the USA, we will see signs of their decline everywhere. Perhaps I could call our zoo on the phone and compare the experience. Calling Monterey aquarium reminded me of calling Singtel or Starhub. Something to avoid.
Update: I made a mistake. I just realized when I looked up Bloomberg that the US had a public holiday on Monday. No wonder the aquarium phone system explained that it was still the weekend for them. Sure, they would be better to insert a office closed due to public holiday message. I believe they get calls from all over the world.
Posted by PengYou at 5:47 AM