I don't think public transport fares should be raised but I know that is also not realistic. This is an under performing system relative to the truest benchmark possible: our history. We used to have a better system until it was taken for granted, under maintained and under invested. Also like many I cannot reconcile the conflicting objectives of these transport companies aiming to maximize shareholders' returns and also provide the best possible public good. It is like wanting to be both tall and short at the same time. If you turn out average, you make those who want tall and those opting for short unhappy. Therefore these transport companies if they have any brains would choose to please one constituency (shareholders) and try to pacify (mostly unsuccessfully) commuters.
As long as public transport companies are operated for profit, it will be a vote loser. Don't try to tell me that is political courage. Stupid is the more like it and the citizens aren't spoiled brats.
If the government cannot deliver a very high standard then it shouldn't promise too much in the first place and fail to deliver. The days which it can have the cake and eat it are gone. Of course it will then worry that someone else could do better than them. To me they only have themselves to blame. Clearly many of us who had lived overseas do not expect as high standards from the host government or municipalities. Yes, those jurisdictions never promised like the Singapore government either.
All over the world no consumer forgive over promising and under delivering. A foreigner never mind he had lived here before could not understand because their frame of reference is always to compare against their homeland, which has no relevance to Singaporeans. In fact lacking a credible opposition presence in parliament, the people have assumed the role of holding this government to account. Again this is peculiar to Singapore and China, most foreign observers wouldn't understand.
What I like about the PTC recommendation are the concession schemes for the low income and disabled. They should have done this long ago but better late than never. This is an early example I think of what the Tharman who first mooted it and than the PM mean by a compassionate meritocracy?
Compassionate meritocracy is not this government idea. It came about from public pressure. The true check against unfettered government power here.